Questions and answers
This archive compiles a broad range of frequently asked questions, expert responses, troubleshooting advice, and scenario-based explanations addressing both common and complex inquiries encountered by travellers entering Vietnam.
Question: I am a United States citizen and recently received a new United States passport. I already have a valid Vietnam multiple-entry e-visa, but it was issued using my …
Question: I have applied for a Vietnam visa 3 times, and all applications were rejected without a clear explanation. I am currently in Phu Quoc under a visa-free entry, …
Question: Does the official Vietnam e-visa website allow you to add any missing information once submitted? I’ve just reviewed my visa application, and it says something was left blank. …
Vietnam immigration authorities and airlines require that all information on your e-visa exactly match your passport. Even minor errors can cause serious problems. If your e-visa contains incorrect details, …
Question: I want to apply for a new Vietnam e-visa from scratch, because I have experienced multiple payment failures. I’m not sure what the issue is, as my credit …
Question: I am a Sri Lankan citizen who applied for a visa to Vietnam a few days ago. I intend to travel to Vietnam independently, without booking a tour …
Question: I have received an email from the Vietnam Immigration Department requesting that I amend the e-visa application due to an incorrect full name (missing middle name). However, when …
You should regularly check your e-visa application status during the processing period by entering your visa application code (starting with ‘E’), the email address used in your application, and …
Question: We have applied for a visa with a date of arrival from January 19, 2026, to February 18, 2026. However, we changed our plans at the last minute …
Question: I hope this message finds you well. I am writing to urgently request assistance with the processing of my Vietnam e-visa application. I submitted my application via the …