What should I do if my visa application is pending with “currently staying in Vietnam” status?

Question:

We have a trip to Vietnam for 5 days in March 2024, and we have already left the country. However, when we applied for a new visa for the incoming trip in December 2025, we received an email from the Vietnam Immigration Department: “You are currently staying in Vietnam. Therefore, you are requested to exit from Vietnam prior to your resubmission of documents”.
We are not staying in Vietnam, though. What should we do to sort it out, as our trip starts very soon?

Answer:
If your Vietnam e-visa application is pending with the status “currently staying in Vietnam,” it means that the system has detected that you are still recorded as being inside Vietnam. This often happens when your previous exit record was not properly updated in the immigration database — commonly due to land or seaport exits.

To resolve this issue, you should:

• Contact the Vietnam Immigration Department as soon as possible and provide a photo of the exit stamp in your passport to confirm that you have already left Vietnam.
• If you are unable to reach the Immigration Department directly, you can use a visa correction or clearance service to remove the mistaken “currently staying” status and resume your visa processing.

For quick support, you may contact us via email at vietnamvisabooking@gmail.com
or phone/WhatsApp at +84-912-685-141. We can help clear the record and speed up your visa approval.