Common visa issues for Colombian citizens when applying for a Vietnam e-visa

Common visa issues for Colombian citizens when applying for a Vietnam e-visa

Colombian travellers flying from El Dorado International Airport to Vietnam via Doha are being advised to carefully review their visa details, following multiple reports of visa issues that have led to flight delays and denied boarding at the departure airport.

Several Colombian nationals attempting to fly to Vietnam from Dublin have encountered issues, including incorrect visa information, processing delays and unprocessed applications for travellers who mistakenly assumed they didn’t need a visa. These problems, while often administrative, can prevent passengers from boarding their flight if not resolved before departure.

Common issues identified

  • Incorrect personal information: Errors such as misspelt names, wrong passport numbers, or incorrect dates of birth in the e-visa document are among the most frequent problems. Even minor inconsistencies between the passport and visa can result in boarding being denied.

    If you have received an e-visa but it contains mistakes – such as a missing middle name, spelling errors in your full name, an incorrect date of birth or passport number, or even the wrong passport expiry date – we can assist you. Our team can work directly with the authorities to correct the visa details in the system so you can board your flight and enter Vietnam without cancelling your trip or reapplying for a new visa.

  • Pending visa status: Some travellers report that, although they applied for the e-visa days in advance and received a confirmation of application, their visa status still appeared as “processing” when they reached the airport. Without an official Vietnam visa, airlines are unable to check passengers in for the flights to Vietnam.
  • No visa at all: Surprisingly, several Colombian nationals arrive at the airport unaware that they need a visa to enter Vietnam. Whether due to confusion with other countries that offer visa exemptions or misinformation from the unofficial resources on the internet, some travellers only realise their mistake at the check-in counter in Dublin.

The rise of last minute visa services

In response, many travellers scramble to secure an emergency visa service – often using the efforts that promise delivery within hours. While these services can be effective, they come at a steep cost, especially during peak travel periods or public holidays.
Some Colombian travellers have resorted to delaying their flight or rebooking after resolving their visa issues – adding stress and financial burden to their journey.
If you already applied for the visa and it is still pending, you may use the speed up service. Otherwise, if you haven’t applied for a visa yet, you should employ the rush Vietnam e-visa to get it done in a couple of hours guaranteed.

Required documents

To speed up the pending visa application, Colombian travellers will need to provide with the visa registration number, the email address using in the visa application and the registered entry port. You can look up the visa registration number in your email sent by the official government visa website.
If you haven’t applied for a visa yet, you will need to provide a copy of your passport page and a current passport photo. The arrival date and the name of the entry port should also be required.

As Vietnam remains a popular destination for Colombian tourists and business travellers, especially during peak seasons, it is crucial to prepare documentation with care. A simple mistake on a visa can significantly disrupt travel plans, particularly when connecting through major hubs. If you unfortunately find yourself in this challenging situation, we can help you by expediting the process or arranging an urgent new visa for you.

How fast can Colombian citizens obtain a Vietnam visa?

Typically, a Vietnam e-visa is ready within 5 working days under the standard processing timeline. However, it may not always be completed within 5 working days if your visa application has an issue with your photos or visa details. In this rush situation, you may request expedited visa processing to receive your e-visa within 1–2 working days or even 1–2 working hours (from Monday to Friday). Below are the available options for our expedited e-visa service:

Processing time

Request confirmation
(Monday - Friday, Vietnam time GMT+7)


Completion time
(Monday - Friday, Vietnam time GMT+7)


2 working daysBefore 08:00 AMBefore 18:00 AM next day
1 working dayBefore 08:00 AMBefore 18:00 AM same day
4 working hoursBefore 08:00 AMBefore 12:00 PM
Before 13:00 PMBefore 18:00 PM
2 working hoursBefore 08:00 AMBefore 10:00 AM
Before 09:00 AMBefore 11:00 AM
Before 14:00 PMBefore 16:00 PM
Before 15:00 PMBefore 17:00 PM
1 working hourBefore 08:00 AM, 09:00 AM, 10:00 AM, 11:00 AMBefore 09:00 AM, 10:00 AM, 11:00 AM, 12:00 PM, respectively
Before 14:00, 15:00, 16:00Before 15:00, 16:00, 17:00, respectively
2 working days service (Monday to Friday): If the request is confirmed before 08:00 AM Vietnam time, the visa will be ready before 18:00 on the next day;

1 working day service (Monday to Friday): If the request is confirmed before 08:00 AM Vietnam time, the visa will be ready before 18:00 on the same day;

4 working hours service (Monday to Friday): The visa will be delivered before 12:00 PM at noon if the request is confirmed before 08:00 AM Vietnam time; or delivered before 06:00 PM if the request is confirmed before 01:00 PM Vietnam time;

2 working hours service (Monday to Friday): If the request is confirmed before 08:00 AM, 09:00 AM or 10:00 AM, the visa will be completed before 10:00 AM, 11:00 AM or 12:00 PM Vietnam time, respectively.
In the afternoon, if the request is confirmed before 14:00 or 15:00, the visa will be done before 16:00 or 17:00 Vietnam time, respectively.

1 working hour service (Monday to Friday): If the request is confirmed before 08:00 AM, 09:00 AM, 10:00 AM or 11:00 AM, the visa will be completed before 09:00 AM, 10:00 AM, 11:00 AM or 12:00 PM Vietnam time, respectively.
In the afternoon, if the request is confirmed before 14:00, 15:00 or 16:00, the visa will be done before 16:00, 17:00 or 18:00 Vietnam time, respectively.

Advice for Colombian travellers

Colombian citizens planning to enter Vietnam should apply for their e-visas well in advance – preferably at least 7 to 10 days before departure. It’s essential to:
1. Double-check all personal details entered on the visa application form.
2. Download and print the approved e-visa as soon as it is issued.
3. Contact Vietnamese immigration or the e-visa support team if there are any discrepancies or delays in processing.
4. Confirm with the airline that their visa is valid and visible in the system at least 24 hours before the flight.
Travellers connecting through Doha or any third country should also ensure they meet visa requirements and entry rules for transiting, especially in cases of long layovers or changing terminals.

Frequently asked questions

+Can I get an emergency visa in 2 hours when I am stuck at the airport?

Yes, you can. An emergency visa can be expedited within 1-2 working hours. You can also change the flight to have more time to expedite a visa at cheaper cost.

+Is an expedited Vietnam e-visa service legitimate?

Yes, absolutely. The expedited Vietnam e-visa service is processed through the official government visa platform. All visa applications undergo a strict approval process, including applicant identity verification, legal document evaluation, immigration history checks, risk assessment, and post approval monitoring. Every approved visa is fully recorded in the Vietnam Immigration Department’s system. Therefore, any expedited or emergency e-visa you receive is completely legitimate.

+Can Colombian tourists visit Vietnam without a visa?

Citizens of Colombia are required to obtain a valid visa to enter Vietnam. However, those traveling solely to Phu Quoc Island and not continuing to the mainland may enjoy a visa-free stay of up to 30 days.

+Do I need to print my Vietnam e-visa?

It is highly recommended that you print a copy of your Vietnam e-visa; however, this is not strictly mandatory. If you do not have access to a printer, you may download the e-visa from the official government visa website, save it on your mobile device, and present it at the airline check-in counter and upon arrival in Vietnam.