Ireland passport holder is stuck at Dublin airport with an incorrect e-visa. What should I do?
Question:
Answer:
Here’s what you should do immediately if your Vietnam e-visa has an incorrect name and the airline will not allow you to board:
1. Do not attempt to travel Vietnam with an incorrect visa
If the name on your visa does not exactly match the one on your passport, you will not be allowed to board your flight – even if the error is minor (such as a missing letter or a small spelling mistake). In this case, please do not attempt to get on the plane with the incorrect e-visa, as even if the airline lets you board, you will not be permitted to enter Vietnam upon arrival.
2. If you have time, apply for an new urgent e-visa
We can help you obtain a new e-visa within 1 to 2 working hours if you believe there is still enough time before your flight checkin. You can apply through our emergency Vietnam visa service;
3. If you don’t have time, request a visa correction
If your flight is departing soon and you don’t have enough time to apply for a new visa within 1 or 2 hours, you may use our visa correction service. In this case, we will work directly with the Vietnam Immigration Department on your behalf to correct the information on your visa so that it matches your passport, allowing you to board your flight and enter Vietnam smoothly.
